Mark Fiedler
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Still impressively slow and unreliable, your garbage app still regularly locks me out of my home. One thing that might make it slightly more bearable is a small widget (the same size as any other app icon) that I can set up to unlock the door of my choice, and that doesn't "forget" what it does. The existing widget is gigantic and after about a day or so loses it's buttons so I have to open the app and use multiple clicks to unlock a door
2 people found this review helpful
Geokey, Inc.
27 August 2024
Hi Mark, we are sorry your experience with the Geokey app has not been a good one. If you are having troubles with the app please contact our support team. We are here 24/7 to assist you and all of our users. You can contact us at 888-348-9905, support@geokeyaccess.com, or by chat through the app if you press the question mark in the top right.
Lori Arthur
I have had nothing but trouble since this was installed at my apartment complex. I have an Android phone, and I am constantly locked out. They say it works better on an IPhone, but I don't want an iPhone. They have given me several things to try, but none have worked; and in the off chance it does work, it takes too long. In bad weather or a dangerous situation, this is unacceptable. Don't install this system on your home!
1 person found this review helpful
Geokey, Inc.
9 October 2024
Hi Lori, we are sorry your experience with the app has been a frustrating one. Rest assured that we are working on improvements to the app to make your experience better.
Elisabeth Seigel
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Unreliable. Takes 40 seconds to open a door if it even works. Lately the app has been shuffling nearby options around as if it's trying to search for the closest door but instead you can't choose the option you want and it doesn't actually connect to door. I've gotten stuck outside in horrible weather thanks to this app. Doors don't need to be smart. A fob is plenty.
6 people found this review helpful