Die Continentale RechnungsApp

Continentale Versicherungsverbund

About this app

Continental invoice app:
convenient | easy | secure

With the invoice app from Continentale Krankenversicherung a.G. you can submit receipts for your health and long-term care insurance (bills, prescriptions, prescriptions, etc.) using your smartphone or tablet.

Activate other functions - such as the digital mailbox, the document parking space and device synchronization - with the TAN, which we will automatically send to you by post.

Your benefits at a glance:
• Time saving
• App can be used anywhere, anytime
• No postage costs
• Easy to use
• Secure data exchange

Register once and get started
You enter your 9-digit insurance number (e.g. 012345678), your first and last name and your date of birth. You can find your insurance number e.g. B. on your insurance card, your insurance certificate or on benefit statements. After you have received confirmation of your registration, you can submit your receipts. This means that you no longer have to send the original receipts by post.

Convenient submission - anytime, anywhere
Scan the QR codes on your invoice conveniently with your smartphone or tablet. If no codes are printed, simply take a picture of the invoice or upload PDF receipts. With the app, you send your invoice data in encrypted form to the Continentale and immediately receive a transfer confirmation.

Our tip:
Before submitting the receipts, please be sure to check whether the possible reimbursement* is higher than the expected reimbursement of your invoices for the calendar year. We recommend that you do not submit any invoices in this case. A multi-year comparison can also be useful.

* Premium refund, lump-sum benefit, no-claims discount

Digital Postbox
Many benefit documents (e.g. benefit statements, benefit commitments) that we would otherwise send by post can be sent to the digital mailbox on request. Persons who are only co-insured in the contract will not receive any mail via the app. We will inform you about new documents with a push notification. Certain documents, e.g. B. We do not send letters with forms to be filled out or time-limited benefit commitments digitally. These will continue to be sent by post.

Reminder before submitting invoices and document parking
If your health insurance plan provides for a refund*, you can “park” your bills. Before submitting the receipts, please be sure to check whether the possible reimbursement is higher than the expected reimbursement of your invoices for the calendar year. We recommend that you do not submit any invoices in this case. A multi-year comparison can also be useful.

* Premium refund, lump-sum benefit, no-claims discount

We will regularly send you an overview of the amount of your possible premium refund or flat-rate benefit by post. You will usually receive the letter in December. Keep this letter. If the digital postbox is activated in the Continentale invoice app, you will also receive the letter via the digital postbox.

High security and device synchronization
Elaborate encryption processes ensure maximum security. All your data is transmitted in encrypted form. Only Continentale Krankenversicherung a.G. can decrypt your data again.
If you successfully enter your TAN, your submissions and documents will be saved permanently for you and synchronized on all registered devices. When changing devices, nothing will be lost in the future.

Please note
Unfortunately, it is not possible to use the invoice app for international and some group insurance contracts. We thank you for your understanding.

Requires Android 6 or later.

Ratings and reviews

I really love digitalisation and I am a fan of insurances being digitalised. However, I am not a fan of bad UI and UX design or bad processes which make no sense. There is no logout button, no option to communicate through a chat regarding submissions. I received a physical letter saying that I have to upload the other side of the invoice and that they cannot process it. Now I sent them another submission with all documents although there is now redundant information. Please implement that.

Functions fine but the English translation is poor (presumably a machine translation to save money). Knowing German is necessary even to use the English-language interface.

Works well, but it definitely needs the option to just attach photos/docs that are already available in the phone's memory instead of having to take a picture. From many places I just get emails with attachments nowadays.

What's new

- Über den neuen Button „PDF-Belege hochladen“ im Bereich „Belege einreichen“ können Sie nun PDF-Dateien importieren und einreichen, die Sie digital erhalten haben

- Sieht Ihr Tarif eine Rückerstattung vor, dann können Sie Ihre Rechnungen „parken“. Reichen Sie Rechnungen erst ein, wenn es sich lohnt

- Postbox Dokumente werden vorübergehend zusätzlich in einer kleinen Vorschau angezeigt

- Aktuelle Datenschutzhinweise und Nutzungsbedingungen finden Sie unter: www.continentale.de/app-rechtliches