Iron Mountain Mobile

Iron Mountain

About this app

Managing records is part of your job and you need to find information fast. Iron Mountain® Mobile is your time-saving, secure way to schedule and view orders (pickups, retrievals, IODs, supplies), and track deliveries “on the go” from your mobile phone or device.

WHAT YOU GET

Track orders:
• Search by order number to see the status of your order
• See a list of the last 50 orders you placed
• Sort your orders by order type or timeframe
• View order details and history

Search and Ordering:
• Pickups: Request Iron Mountain to pick up records from your location
• Retrieve: Search and request delivery of records to your location.
• Image On Demand: Search and request your files to be scanned and sent to you digitally with IOD
• Supplies: Request delivery of supplies

Scan & Add Records
• Scan Iron Mountain barcodes to create new box records
• Add files to boxes you create

IRON MOUNTAIN INSIGHT® Functionality (Need the IRON MOUNTAIN INSIGHT® product to use this capability)
• Search, view and upload assets (Iron Mountain Connect users)

Create Users
• Create new users , assign permissions and provide access to applications (Iron Mountain Connect users)

Status notifications:
• Customize the type of notifications you receive
• Setup notifications on specific orders or all orders

Simple, secure login:
• Reset your password (Iron Mountain Connect users)
• Biometric (fingerprint/face recognition) authentication
• Save your username to avoid re-entry

TERMS
A valid Iron Mountain Connect™ or Iron Mountain ReQuestWeb™ username and password are required to log on to the Iron Mountain Mobile app.

*Some features may not be available based on the region or web application you use.

Ratings and reviews

Best application. Very smooth login and easy understandable and accessible with secured security system.

App is buggy and unresponsive half the time. Needs many more features.

Everything is easy only issue, you can't request a pickup from in the app, have to go to your PC

What's new

What's New (May 2024)

For All Users:
Accessibility enhancements

For Iron Mountain Connect Users:
Ship To Address Indicator Enhancement
Expedited Fee- Service fee message updated.

For RequestWeb Users:
Itemised Pickup
Admin- Mandatory fields
Transportation Zone.