JEDCO Utility App

JEDCO ICT & BI Department

About this app

JEDCO Utility App – Simplified Electricity Management
The JEDCO Utility App empowers customers to manage their electricity services with ease and efficiency. Through the app, users can:

- Locate service centers across Juba using Google Maps
- Purchase electricity tokens instantly
- Track transaction history
- Receive power outage notifications
- Register and monitor complaints

All features are conveniently integrated into one user-friendly platform—making electricity management seamless for every customer.

Key Features:
✅ Easy Account Management
- Sign up using an email or phone number.
- Secure login with OTP verification.
- Update personal details anytime.

✅ Buy Electricity Tokens
- Purchase tokens quickly and securely.
- View your updated balance after payment.
- Receive a digital receipt instantly.

✅ Register and Track Complaints
- Submit complaints through the app.
- Monitor real-time status updates.

✅ Power Outage Notifications
- Get notified about planned and unplanned outages.
- View outage details by date, type, and location.

✅ Verify JEDCO Tokens and Staff
- Check the validity of electricity tokens.
- Scan a technician’s QR code or enter their ID for verification.

✅ Find JEDCO Service Centers
- Locate service centers with contact details and navigation support.

✅ Transaction History & Wallet Management
- View transaction records with filtering options.
- Check wallet balance and transaction details.

✅ Secure Password Reset
- Reset your password with OTP verification.

Download the JEDCO Utility App today for a convenient electricity service experience!