Jillian M
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Not functioning for android. It says the app has a bug and to try again once the developer updates it. Since there's been issues since 2020, as seen in below reviews, I doubt they'll ever fix it properly. I wish I saw the app reviews before I made my purchase.... will be returning if not corrected promptly. UPDATE: they fixed the app after I sent a message on Instagram. They were quick to respond on there. I was able to submit a scan successfully. I hope it works out! Changed to 4 from 1
2 people found this review helpful
Curtis Northcutt
Very impressive technology for a mobile app. Yes it does take like 5 minutes. Try changing the angle of your head slightly down. Move the phone slowly. Point at your face from all angles, includes from the bottom and work your way up, not just across. I face a window with natural lighting directly in my face. Don't use indoor lighting unless it's really bright. It works
7 people found this review helpful
Justin Smith
First - it takes 24-48 hours for your account to be activated and associated with this app. Be patient. Once in, the scan was fairly straight forward. I've deducted a star because of some clunkiness described below. Otherwise was straight forward and videos really help. Clunkiness- Some of the words/phrases aren't right. Also after completing the first scan, it said step 1 complete. After completing the 2nd scan with the credit//gift card guide, it said step 1 complete. Otherwise very happy