
Robin Thomson
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This is the most basic banking app I've ever used. So much information I need and can't get to from the app. 3* because it does what they designed it to do. Edit: One year later and nothing has changed or improved. Still the same basic app. Still doesn't even have a running balance. Still takes days for any purchases to show. Still 3* app

Deymian Harper
I mean it's a bank app. Pretty simple but it gets the job done. I do have issues with my log in at times. It dosnt seem to remember my log in info about half the time. The alternative log in options don't work also. Always ask me for my phone number when I already verified it with the number. But hey it shows my balance so good enough.
11 people found this review helpful

A Google user
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I see you guys read and respond to reviews. Thank you. Here's what you need to do; have your app developers download the BECU mobile banking app and copy that exactly. They hold neither a patent nor monopoly on intuitive, user-friendly financial management tools, so why are you lagging so far behind? You're in the dark ages, guys! As a bank I love Homestreet, but your app needs a LOT of work. The interface is not nearly as smooth or user friendly as other banking apps. It doesn't have nearly as many money management features, and the sparse few it does have are tough to locate and navigate. The process of mobile check deposit is much more difficult and time consuming than on other banking apps, and so hard to find I thought you'd stopped accepting mobile depos altogether! When I deposit a check (one I regularly depo on the same day every mo, of a nominal amount) I want the funds to show up in my account immediately! Not 3 days later. Other banks manage that just fine. Why can't you? Please note: you must write "mobile deposit Homestreet" on every check or it will decline the depo. Just checking the mobile depo box is not enough. Transfers from app to app, bank to bank, or even between 2 Homestreet accounts are all impossible. It does not allow for a fingerprint password. It often crashes or fails to function in one way or another, leaving users w/no info other than "Error - check back later" and their banking needs unmet for the day. Every update I hope it gets better, but it doesn't.
1 person found this review helpful