Bihar Sugam Smart Meter

Secure International Holding Pte Ltd

About this app

Bihar Sugam Smart Meter is a smart app for pre-paid meter consumers. It allows you to track your electricity consumption in real-time as well as know how much balance is remaining in your meters. This new app lets you recharge your meter from home or on the go using the preferred payment method. The main features of the app include the following:

1. Provides alerts for low or no balance
2. Predicts the number of days left before your balance will run out
3. Displays your daily, weekly and monthly energy usage and cost (Please verify)
4. Enables managing multiple connections through a single user account
5. Allows you to recharge the meter in simple and easy steps
6. Provides an alert if the load is high
7. Enables you to raise a request or complaint
8. Allows you to check your purchase history

Ratings and reviews

When I recharge Many times the recharge code didn't generate. but my money was deducted from my account. At 10:00 Am electricity cut ! The meter shows zero balance. Then the app operator has to tell me how can i know my recharge is done or not? We (consumers) are very unsatisfied through this Electric Meter service 👎. And especially nowadays This problem continues. I hope the problem will be solved...

App doesnot provide real time update. In case of power cut due to insufficient balance, it's takes a while to restore the electricity.even after recharging the account. Arrear charge ( no details) , provide details for what you are deducting the amt. Suggestion:- Add a feature to MANUALLY DISCONNECT THE ELECTRICITY Directly from the meter THROUGH THE APP,in case of emergency or during vacation time.

The Bihar Sugam Smart Meter app is completely broken. It crashes frequently, loads slowly, and fails to display accurate data. Basic features like login and navigation are buggy and the user experience is frustrating. It feels like the developers never tested the app properly, and the testers clearly overlooked major issues. Without updates or fixes, the app is useless for tracking electricity usage. This is a poorly executed app, and I cannot recommend it until significant improvements are made