Gergely Attila Borka
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Not impressed. There is an option to save a debit card to simplify regular payment, but it does not work (as the customer service confirmed, this is intentional due to safety reasons). Still, the option is there, without any warning. Also there is no option to set the app to park longer than 3 hours (or to re-initiate it automatically), so I had to use an alarm to restart it manually every single time.
Nemzeti Mobilfizetési Zrt.
28 May 2024
Please note that for security reasons, saved credit card transactions are currently unavailable in the application. Please use an ad-hoc bank card for your purchases. If you continue to experience this issue, please contact customer service at ugyfelszolgalat@nmzrt.hu.
Butnaru Bogdan
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Good app, but there is a major issue with it, I've got fined with 12.800 forints in the morning in Budapest, in the first minutes after 9 AM, they are very aggressive, and that's because the app stops in the night and you can't set it to auto mode to start in the morning, so the only solution is to set your alarm so you could start the parking session, and believe me, they are checking if you've paid for the parking at every 5-10 minutes.
Nemzeti Mobilfizetési Zrt.
18 October 2023
Please write an e-mail to ugyfelszolgalat@nmzrt.hu.
A Google user
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Robbery. If you press Stop button at the end of parking, sometimes it charges the maximum hours (3 or 4 hours, depending on the parking zone) instead of the parking time (eg.: 45min). And there is no way back. There is no customer service on their phoneline, it's just a trap of automated information (advertisement).
15 people found this review helpful