OneAssist: Protection+Warranty

Oneassist

About this app

We are India’s highest-rated protection expert for everything that matters to you the most across Personal Electronics, Home Appliances, Personal Finances & Lifestyle !

Explore our range of innovative Assistance & Protection solutions that will make your everyday life easier and will offer you complete peace of mind with unparalleled convenience and savings.

Plans that we offer

- Protection against Accidental & Liquid Damages for all phones
- Extended Warranty for TV and other appliances
- Fraud protection plan for cards and wallets

OneAssist advantage

4.6 stars rating on Google with 38,000+ reviews
1.4 Cr active customers
300+ brand covered
Service across 19,000+ pin codes
Industry-best repair timelines

The app is designed to bring OneAssist closer to you

Buy protection plans for your gadgets and appliances
Access to exclusive plans like OA Select, WarrantyCare
Sell old mobile phones
Raise claim requests
Track your claims real-time
Check membership details & more

Key categories that we protect:
- Smartphone/ Mobile
- Laptop
- Smartwatch
- Headphones/ Audio accessory
- TV
- AC
- Refrigerator
- Washing Machine
- Water purifier
- Large Home Appliance
- Small home appliance
- Dark web monitoring

Ratings and reviews

Warning: Avoid One Assist I've had a disappointing experience with One Assist. What I thought was a straightforward process turned out to be a trap. When I needed to file a claim, I couldn't get direct contact details for customer support. The claims process was frustrating - they would raise points and reject the claim without proper consideration. Based on my experience, I would highly advise against recommending one Assist. The lack of transparency and support made the entire process stress

I have activated the 3 year plan and due to some issues I connect to one assistant app and my TV has been picked for service but in the app pickup status is not updated and trying to connect to customer care but am not able to connect as it automatically gets disconnected. i don't have any proof that my tv has been picked. your chat bot is useless.

The claim process was frustrating and delayed due to miscommunication and technician issues. I had to go through multiple follow-ups and provide extensive proof to get my case resolved. Instead of fixing the TV, they refunded the money, which was unexpected but appreciated. However, I still keep receiving frequent calls from OneAssist even after the issue is resolved, which is unnecessary. I hope they improve their claim handling process and customer communication in the future

What's new

Bug fixes and enhancements