HDFC ERGO Insurance App

HDFC ERGO

About this app

Manage all your insurance needs at one place with the HDFC ERGO Insurance Mobile App.

The HDFC ERGO Mobile App lets you access you policy details anytime, anywhere through your smartphone. You can locate nearby network hospitals & garages, view your Health Card, track claim status, find answers to all your policy-related queries and get many more benefits with the user-friendly HDFC ERGO Insurance App.
We’re always looking for ways to give you the best mobile app experience! Our new version of the HDFC ERGO Insurance App takes convenience to next level with its improved user interface, easy login and additions of new services & utilities.

HDFC ERGO Insurance App Features:

• Unified view of policy and claims
• Geo co-ordinates-based location search linked to Google maps for cashless hospitals, network garages and branches
• Link new policies and non-HDFC ERGO polices
• Quick access to towing and ambulance contact details
• View and E-mail Health Card
• Contact information of branches and customer care available at your fingertips
• Product information & FAQs
Fitness Discount for health policy customers
Book your doctor's appointment, search a diagnostic center and get connected with more than 7000+ Cashless Network hospitals.
Tele clinic with online consultation

Services:

• Register and track claims
• Sync data and get updates at regular intervals
• Get quotes and buy new policies
• Renew policies and set up renewal reminders
• Create service request for changes in policy details
• Check renewal premium

Utilities:

• Login using registered mobile number
• Tag and store important document with eLocker
• Receive regular wellness tips
• Get insights into your how you drive with Drive Safe

Smartwatches with WEAR OS from Google:

With our Wear OS Watch app, See a unified view of policy and claims, Geo co-ordinates-based location search linked to Google maps for cashless hospitals, network garages and branches, Quick access to towing and ambulance contact details, Tele clinic with online consultation, and much more.


Required Permission:

• Contacts/Phone - Add/Call emergency contact from "HDFC ERGO Insurance Mobile App" app to your phone contact list
• Camera/Storage - To capture a photo or pick an image from the gallery in order to upload images in claim registration, e-vault, and other modules
• Location - Show nearby location service like cashless network and other modules
• Overlay - To show notification over the app while the application in the foreground and to avoid unnecessary notification status bar

About HDFC ERGO:

HDFC ERGO General Insurance is a joint venture between HDFC Ltd. and ERGO International AG, the primary insurance entity of Munich Re Group. The company offers a range of general insurance products in the retails space, like Motor, Health, Travel, Home, and Personal Accident Insurance, and customized products like Property, Marine, and Liability Insurance in the corporate space.

Ratings and reviews

Dealing with reimbursements through HDFC Ergo can be extremely frustrating. They make the process challenging by repeatedly asking for documents every other day, even if they’ve already been submitted. It would be much more efficient if they reviewed all documents at once and requested any missing ones together, instead of raising new queries one after another. Last couple of years I use to suggest people to take HDFC ergo, but I don't suggest this app at all.

Pathetic app. After login, the app doesn't load the policies and other details and it eventually fails. I haven't seen any poor performing app like this in the recent past. I doubt if the HDFC Engineering team is doing any testing before releasing the app to the public! Hope they soon fix all the high priority bugs and release an update of the app which actually works!

Pop up showing for another app to be downloaded. There is no closing button for the pop up too. How can we show the policy if needed thats why we are using app instead of taking paper with us. No use of using this app. The other app is also not useful since we cannot able to enter policy number fully.

What's new

• Minor Bug Fixes