Shelly Lou
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**Update** Managed to contact them via the email in the reply to my first review. Issue is sorted. The app is now working and tracking great. Did take a while for the 'initialize in 60 minutes' to kick in, a few hours and it did work.** Bought a subscription and just said the number would initialize in 60 minutes, waited and no notifications. Went to help to email, you complete the fields and the keyboard gets in the way of the submit button. Then clearing the keyboard wipes all info. So it's impossible to contact them for help with issues.
452 people found this review helpful
Parental Pro Apps
24 February 2022
Hello Shelly, thank you so much for your feedback! As a team, we are very happy for your understanding and support during the process you are going through. Our developers will also resolve the situation regarding communication within the application during the day. Every day we continue to work hard to better serve our users. Stay tuned!
falcao
This app is definitely acquirable. It works smoothly, no hustle or confusion. Thank you! Now and again it took a tad bit longer than usual for the application to open, and a few other times crashed while opening. Also I was not able to receive notifications, though all settings were in order. Other than that I do like it a lot, I've no complaints and would/did recommend this to close family and friends. I really do wish that I could have enjoyed this application longer without paying though.
159 people found this review helpful
Parental Pro Apps
4 April 2023
Hello Falcao, Thank you very much for your feedback and sharing your thoughts about our app! Enjoy our Seen app, which is getting better every day. We wish you a nice day!
Al To
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Does not work at all. Update ater i've been in contact with customer support : The app is clearly a scam, i have paid for premium membership and it still doesn't work. I've tried with multiple numbers in different locations. Never worked even once. The customer service was an utter waste of time. They sent me a list of generic troubleshooting. They never answered the second email i sent telling them that their "help" was useless. Avoid at all costs
282 people found this review helpful
Parental Pro Apps
30 January 2022
Hello Jack, we're sorry for the situation you've been through! The satisfaction of our users is always our priority. Our customer support team always gets back to you within minutes and doesn't stop communicating until resolve your issue. You can contact us about your problem from within the application under Settings > Contact Us.