![](https://play-lh.googleusercontent.com/a-/ALV-UjX20Q03lyrcvc1YwNb45Ayf17EREyykbIvHe9rJFNHtv1hywpm2=s32)
Larry Widing
Great fun, but support is terrible! An update wiped out a full stable of horses, and they would do nothing until I sent a video showing the problem. I did, and 3 weeks, and multiple requests for status without an answer. Being able to raise horses and bring them to the main game as level 10, and colors not available in game is great, but not at this cost.
2 people found this review helpful
Star Stable Entertainment AB
13 June 2024
Hi Larry Widing, thanks for reporting this. I can imagine your frustrating given this unfortunate situation. Could you please forward me your ticket number? This way I can investigate internally with the team and give you a definite answer. Best wishes, Nicole from SSE
![](https://play-lh.googleusercontent.com/a-/ALV-UjX79_qHPJRMXo4V3xGQfysf4KbEY-cmd41mUk7cu2apguMCgeYt=s32)
Lauren Folger
- Flag inappropriate
- Show review history
this game was fun! It used to work!! I enjoyed it, purchased all the upgrades for the barn so I could hold max horses planned to transfer to my SSO account, but for some reason now even when I'm connected to the internet, it will say I lost connection! It pops up repeatedly every 2 seconds, making it IMPOSSIBLE to care for foals! It stopped saving the progress I made trying to care for them Edit: thanks for finally replying sso, I'll contact support and hopefully then i can finally play again :(
262 people found this review helpful
Star Stable Entertainment AB
8 February 2024
Edit: Hello Lauren! Please let me know how it goes. If you find my answer, or my colleague's tips helpful, we would really appreciate it if you'd consider improving your star rating. Let me know if you have any other issues. I'm always here to help. Have a lovely day! -Nicole from SSE
![](https://play-lh.googleusercontent.com/a/ACg8ocJoAy5udERJuYsNYbMs5XYtb5EhY1pRyz1v5kMFkCWQg1ALFA=s32-mo)
Cassandra Lane
Well at first everything was just fine and I was having no issues. However, now the game has become unplayable simply because there's a pop-up for one of the bundles and it shows no way to exit out of it and get back to the actual game. I've tried just pushing the button then backing up without buying the bundle, but it's still there and no X still. I've tried uninstalling and reinstalling it, twice, and the same thing still happens. And I was liking this too...
140 people found this review helpful
Star Stable Entertainment AB
16 January 2024
Hi Cassandra Lane! I'm sorry to hear about the pop-up in the game. I understand how frustrating it can be and appreciate your patience and would like to assure you that our development team is working on a solution to fix this issue in the next update. Thank you for bringing this to our attention. Best wishes! /Annet, Star Stable Team