Glenn Rogers
Bikes won't finished even though the bike is locked and at a station. Happens very frequently. Add 10 minutes to most trips just to deal with that.
Jessica Carmichael
A joint review of the app and the bike service. A lot of it is just poorly thought out. The map is only really functional for finding a bike station near you but not getting directions to there, or finding a station near your destination. Renting a bike and unlocking the bike are two different steps, so you might press "start" & start being charged, but you can't cycle because it won't unlock?? I waited 7 minutes and got overcharged today. Bikes should have mirrors. This is Vietnam.
8 people found this review helpful
Gilles Boulanger
unlocking the bikes is at times buggy and you may need a few tries to get the bike to unlock. The payment method is buggy. Doesn't seem to work with international credit cards. you can top up the account at some stores but the app no longer shows me the list of stores, which is essential for the clerck at the store to put your code so that your account is credited. I was able to do that twice but now, the app no longer shows me the list of stores.
3 people found this review helpful