xMatters

xMatters

About this app

xMatters is a service reliability platform that helps DevOps, SREs, and operations teams automate workflows, ensure infrastructure and applications are always working, and rapidly deliver products at scale. With the xMatters Android app, you get actionable alerts with full context for every situation that let you quickly assess incidents and launch response workflows at the touch of a button.

The xMatters app is a “pocket command center” that allows you to:

* Send and receive alerts with full incident context
* Launch actionable responses and workflows
* Track message delivery, escalation and response
* Set, update, and view your on-call schedule
* Initiate conference calls or join at the tap of a button
* Access personnel contact info for your organization
* Set custom alert tones
* Attach images for more context or instructions
* Extend your enterprise authentication to your mobile devices
* Protect sensitive data by enabling passcode lock

For those that want to be truly agile, fast-moving companies with happy customers AND happy engineers, xMatters is the only platform for the job.

To learn more about xMatters and get your free account visit http://xmatters.com

Ratings and reviews

I have lost the ability to select the xMatters notification of my choice. I had one that would wake me up and as soon as I heard it I knew it was a ticket. The app now uses my phone's default notification tone. I'm on Android 9. Took a peek at my coworker's iPhone and he can still select the tone. Really glad I still have a pager and really bummed about the change. ***Got it, thank you!! Tapping on the event level itself was not intuitive to me. I appreciate the follow up.***

Unclear how to find history of pages so acknowledging a page makes it disappear and the information is unavailable. Also, if something happens to the app that logs you out, the app doesn't push a notification that this occurred so it's easy to miss pages. A fairly critical flaw for an on-call app.

The least user friendly app for on-calls. Basically cannot do anything via the phone, and everytime I have to open my laptop. For example missing alert views, unable to filter Alerts under Reports, so I see all alerts without the possibility to filter them..Not to mention the schedule, I basically have no idea when I am on duty and when not. Why there can't be single calendar with marked rotations..

What's new

What's New:

- The updated incident timeline has been streamlined for a better view of incident activities, making it easier to keep track of your incident's resolution process.