
C. L.
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Elster is a disaster. Logging in is a nightmare thanks to a self-referential auth trap: each authentication method depends on another that ultimately points back to the first. If you're locked out of your main method, the alternatives are useless because they refer right back to the one that caused the lockout. It's a vicious circle with no way out. Needlessly overcomplicated. For something as critical as taxes, this level of design failure is unacceptable. absolutely scum!
25 people found this review helpful
ELSTER - Bayerisches Landesamt für Steuern
21 July 2025
Sehr geehrter Anwender, sie benötigen nur eine Authentifizierungsmethode. Falls Sie Schwierigkeiten haben, wenden Sie sich gerne an die Elster Hotline.

Jonathan
You have obviously tried to make the whole Elster experience as difficult and user unfriendly as possible. Well done. This is a masterpiece. I try to use Elster as little as possible, most 3rd party apps are much easier to navigate, and for 30€ a year definitely worth not having to use this complicated website. Unfortunately for some registration stuff we all have to use Elster, hence the terrible ratings it gets.
77 people found this review helpful

Anita Horvath-Jakowicz
I mean this ist just ridiculous, I want only to change my steuerklasse, I got two letters by post with codes,finally I get there to do it all,activate and it asks to verify with a fingerprint,but I never use a finger print I cancelled and now its a all goes back to the beginning. Jesus its very complicated and absolutely not userfriendly with all these emails+login options and codes and verification. I think I have to do the steuerklasse change per post, wich is again ridiculous.....
50 people found this review helpful
ELSTER - Bayerisches Landesamt für Steuern
24 November 2023
Sehr geehrte Anwenderin, vielen Dank für Ihre Rückmeldung! Wir werden das Verhalten bei nicht genutzten Fingerabdruck-Funktionen in der nächsten Version anpassen. Ist der Fingerabdruck bei Ihrem Gerät komplett ausgeschaltet und nie eingerichtet worden?