Mon AXA Assurance

AXA France

About this app

With the My AXA App, make your life easier and manage your insurance contracts in just a few clicks.

Manage your contracts using all the services available on your application.
Access all of your car, two-wheeler, home, life insurance, retirement insurance, life insurance, supplementary health insurance contracts, etc.
Find all your associated documents such as your third-party payment card, civil liability certificate or even the school insurance certificate for your child's school.

Access your customer area on the My AXA app using simple facial recognition or fingerprint to manage all your insurance online.

My AXA is a set of services available from your smartphone:

EASILY CONSULT YOUR INSURANCE CONTRACTS
View your contracts from the home screen of your application: car, motorcycle, 2 wheels, bicycle, comprehensive home insurance, health, retirement insurance, pension insurance, etc.
And pay your insurance contributions easily.

CONTACT AXA SUPPORT
The AXA Assistance service can be reached 24/7 from your app to obtain a tow truck in the event of a breakdown or accident, send a professional in the event of damage or any other situation provided for in your contract.

REPORT A CLAIM ONLINE
For a car breakdown, accident, broken lock, water damage or any other loss covered by one of your contracts, report your loss online directly from the My AXA mobile application. You will also be able to follow its progress: from the opening of the file to compensation.

TRACK YOUR HEALTH REIMBURSEMENTS
Send your care sheet, your quote request for additional care or your health reimbursement request from your phone. Take a photo to send your supporting documents via the app and benefit from faster processing! Also find the history of your reimbursements for a better view of your health budget.

ACCESS YOUR HEALTH PROFESSIONALS WHEREVER YOU ARE
If you need rapid medical advice, make an appointment for a free teleconsultation with a general practitioner or specialist via our Angel service, accessible via the application.
Diagnosis, advice, assistance... Discover Angel Health services: the keys to taking care of your health, accessing professionals and useful services on a daily basis and in the event of a hard blow.

MANAGE YOUR SAVINGS CONTRACTS
My AXA is the essential app for saving at your own pace on your life insurance or retirement insurance. It allows you to make one-off or scheduled (recurring) payments in order to easily transfer money to your different contracts or to have your funds available quickly thanks to e-withdrawals.
Also find essential information: amount of your savings, history of recent transactions, payments, performance, etc.

FIND ALL YOUR DOCUMENTS ON THE MY AXA APP
Consult or download all your useful documents: third party payment certificate (additional health card), school certificate, civil liability certificate, certificates linked to a car, motorcycle, bicycle, home, health insurance contract, special conditions, annual situations, etc.

CONTACT YOUR ADVISOR
Find all the contact details of your AXA advisor: hours, address, or telephone number to contact them directly and easily from your My AXA app.

For any questions about the application or if you encounter a technical problem related to your insurance contracts, contact the My AXA team from Monday to Friday from 9 a.m. to 6 p.m. on 0 970 818 841 (non-premium rate call).
For any request regarding AXA Bank, you can contact 0 970 808 088 (non-premium rate call).