CATS-Pass
4.7star
4.54K reviews
50K+
Downloads
Everyone
info
About this app
It’s the way to pay! CATS-Pass is the official mobile ticketing app for the Charlotte Area Transit System. CATS-Pass offers a convenient way for you to purchase and use tickets instantly on your smartphone – anywhere, anytime. CATS-Pass also gives you access to trip planning tools. Download the app, buy your transit pass and plan your trip, right from your phone.
Features include:
• Purchase passes instantly via debit/credit card, Apple Pay or Google Pay
• Step-by-step travel directions
• Cash Wallet feature
• Personalize the app by saving your favorite routes and pass types
• Connect to other CATS Apps including:
◦ CATS See/Say
◦ CATS Art In Transit
◦ TrackCATS
Features include:
• Purchase passes instantly via debit/credit card, Apple Pay or Google Pay
• Step-by-step travel directions
• Cash Wallet feature
• Personalize the app by saving your favorite routes and pass types
• Connect to other CATS Apps including:
◦ CATS See/Say
◦ CATS Art In Transit
◦ TrackCATS
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.7
4.48K reviews
M Om
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7 October 2024
CATs have a new program fare capping(Its very consfusing& complicated) with their one minute video & the info they posted on the website. However you have to spend $88 (one way, day, weekly)activated I spent $88 by the end of the month they refuse to put a pass in the app had a red check mark instead of a yellow check mark. After calling, emailing, fb message multiple times. They are doing fare free 10/6-10/12 they refuse to compensate me for being out of country for a weekly pass.
2 people found this review helpful
CityOfCharlotteNC
14 November 2022
Thank you for your feedback. We are sorry that you are experiencing issues. Please feel free to share your concerns at telltransit@charlottenc.gov, so that they can be properly addressed.
Nicole Studva
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23 April 2024
I appreciate that the app shows the busses stopping where you are. But the app presents info like real time bus arrival and departure info. It isn't. It will show your bus coming and that it has gone, passengers are standing there confused, never saw it. It would be nice if 10 trip cards received from commuter programs could be loaded onto the app. The 10 trip cards stop working around ride 5 or 6, not all drivers let you board.
1 person found this review helpful
CityOfCharlotteNC
15 May 2024
We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details at telltransit@charlottenc.gov.
Juan Contreras
- Flag inappropriate
19 October 2023
good app with a good amount of usable features. I wish CATS would utilize it a little better so that it shows updates or new announcements upon opening the app. There was a great opportunity to make an announcement that busses would now be accepting the QR codes found on the digital bus to jets but there was no mention of it when opening the app. This is a great use case for an announcements feature
1 person found this review helpful
CityOfCharlotteNC
24 October 2023
Hi,
We've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions!
What's new
- Find service service alerts displayed in route and stop information
- Intermediate stops displayed on the map
- Bug fixed and Stability Improvements
- Intermediate stops displayed on the map
- Bug fixed and Stability Improvements