1.Patch and Call notification to FE's when any new call id is assigned by helpdesk.
2.Provision to view attendance report for FE's and RE's.
3.Provision for capturing travel info. for TO & FRO while availing customer visits.
4.Provision for cancelling travel info. for TO & FRO while availing customer visits.
5.Provision for capturing multiple mode of travel conveyance claim for call visits.
6.Display of Per call customer name, pin code and engineer allocation date in Call Status menu.