Genie Hilton
PROs: It is very convenient to subscribe & manage from my mobile device. It is also nice to have the security of payment via my Google Play account. CONs: The Google Play subscription is on a monthly cycle. So, if you subscribe for 3 months beginning on January 1, your subscription renews April 1. However, the Rapidgator subscription is for literal days. Therefore, your 3-month Google Play subscription will not renew before your 90-day Rapidgator subscription expires. This is the only drawback I can find, but it's significant. I don't know how difficult it would be for Rapidgator to accommodate it's Google Play subscription customers, but I'm sure this is a common issue. If they could rectify this, I'd give it 5 stars. Customer Service: When I contact Rapidgator customer service via the support link on their site, a response is almost always within 24 hours. They have always been kind and understanding, even when the "issue" is related to my own lack of understanding.
77 people found this review helpful
A Google user
Tried to renew, and even though my subscription has expired, the app won't let me renew because I "already have a premium account". I contacted Rapidgator for support and their response was to tell me to purchase through a reseller (around a 20% markup). That's tech support that gives new definition to the term "useless".
35 people found this review helpful
Cloud hosting
15 October 2019
This doesn't seem right. We want to take a closer look at this for you. Please send a note to sales@rapidgator.net so we can connect.
A Google user
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Garbage. The website is totally worthless, so I thought that I would try the app. Well, just like every website that also has an app, the app stinks. This app is worse than worthless. The only way it could be worse is if it had ads, and if it had ads and worked, then it might be tollerable. But no. No ads, but no function either. Apps like this are why the 'poop' emoji was created. 💩
28 people found this review helpful