George Spe.
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Updated review after 10 months. Still no English language on the app. English is the 2nd used language everywhere and they still provide the app only in Dutch. After I spoke to their support they seem like ignorant about the fact that so many people want an app that you can use International english on the menu. Simply outrageous. I am very close to end my subscription and move to another provider
4 people found this review helpful
Simyo Nederland
22 November 2023
Hi George, it is understandable that you would like to see our app in English as well. I have sent your feedback to the relevant department. Hopefully, we will have this option available in the future. There are no ''hidden costs," although we do not have a data limit and additional costs can be made outside the bundle. Greetings, Simyo Webcare
Trees
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This app continues to steal money at the higher rate even if you buy one of their 'bundels'. Every time I open this app, it takes more money. This is two months in a row where Simyo has not delivered what they promised. Don't use Simyo!
2 people found this review helpful
Simyo Nederland
25 July 2024
Hi Trees, thanks for your review. We are sorry to hear about your experience. Could you email us at webcare@simyo.nl with a reference of this review and your personal information? We would like to take a look at your account and help you figure this out. Greetings, Simyo Webcare
Martin Kyewa
The worst experience I have ever had with a network service provider. Using underhanded tactics to get as much money out of its consumers as possible. For example, I do not call anyone, but in the contracts they provide,I am forced to buy 200mins or unlimited calling for 6and7 euros, respectively, but there is no option to decline the offer. I have had my card blocked multiple times for reasons unknown the customer service was horrible.
4 people found this review helpful
Simyo Nederland
21 May 2024
Hi Martin, thanks for your review. We're sorry to hear about your negative experience with our customer service. We aim to improve our services and your feedback will help us address these issues. Greetings, Simyo Webcare