The Co-operative Bank (NZ)

4.0
4.14K reviews
1L+
Downloads
Content rating
Everyone
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About this app

Jump into an intuitive mobile app packed with personalisation and money management features.

Everyday banking
Make payments and transfers, check balances, manage your cards and more - right from the palm of your hand. Turn on Quick Access and you’ll be able to see chosen accounts' balances and make quick transfers without even having to log in (handy if you’re in a rush at the checkout line).

Customisation
Nickname accounts and choose their colour themes to identify them easily at a glance. You can even personalise accounts by adding your own background photos.

Stay on track
Set up alerts to get notified when important payments come in, or when your balance goes below your chosen amount. You can add goals to your savings accounts and we’ll show you your progress.

Accessibility
Our app is built to support native accessibility features. If you’ve increased text size, added high contrast to colours or changed your phone to dark mode, our app will recognise your choices and work with them. If you’re having trouble using our app, please get in touch with our support team for help or feedback 0800 554 554.

Not a customer?
Download our app to get started. You’ll be able to apply to join us from there.

Important information:
- Our app won’t work offline, you’ll need mobile data or a secure Wi-Fi network to use it.
- Downloading the app is subject to our Digital Services Terms and Conditions and our General Terms and Conditions, available at http://www.co-operativebank.co.nz/terms-and-conditions.
Updated on
8 Sept 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.0
3.97K reviews
Dinah Atkins
31 July 2025
Best bank I have ever had in my lived experiences. I have had to call customer services twice this week to reset my banking. I'm not IT savvy. CS are amazing, understanding and turn your catastrophic moment into a humorous experience. Thank you.
1 person found this review helpful
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Keegan
15 May 2025
I liked the app and its widgets a lot until they changed the balances wodget to have a minimum height of 1 so now it doesnt fit on my home screen and there is a bunch of empty space in the widget. would change to 5 stars if this needless alteration was reverted.
1 person found this review helpful
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Lily Antonievic
5 September 2025
The app is amazing, happy I transferred to co-op but it would be good if we were able to use Google wallet with our card
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What's new

Stay protected with our latest update! We're excited to introduce The IAG Insurance Hub, your one-stop destination for managing your insurance policies. View and update your policy details, adjust excesses and payment options, and get quotes for additional coverage—all accessible through our App. And we made some bug fixes to improve your experience!

App support

Phone number
+64211139669
About the developer
THE CO-OPERATIVE BANK LIMITED
webmaster@co-operativebank.co.nz
L 2, 10 Waterloo Quay Pipitea Wellington 6011 New Zealand
+64 4 462 5762