NZ Post

New Zealand Post Limited

About this app

Our mobile app is now better than ever. Never miss a parcel again with better visibility, parcel management and easy access to all your favourite tools.

Easily access your favourite NZ Post tools
• Tracking
• Find a price
• Find an address or post code
• Find an NZ Post store or service

Never miss a parcel delivery again
• Quickly add delivery instructions with our improved form
• Add Leave my parcel instructions for your signature required parcel if you aren't home
• Pay for Saturday (and evening) delivery within the app
• Missed your delivery? Arrange redelivery within the app. There's no need to visit another tool.
• Redirect your parcel to a Collect my parcel location with user-friendly location selection, maps and opening hours

Improved login security & features
• Improved login experience – no need to keep signing in if you’re active within the app every 30 days (or more often)
• New to the app? No need to create an account – just log in using your NZ Post website login details.

Improved visibility and sharing
• Enhanced tracking list filtering and sorting options
• Swipe left to easily remove your old tracking cards
• Share your tracking info to another app or platform without leaving the app
• Opt-in (and out) of parcel notification emails to hear the latest updates

Never miss a parcel delivery again
• Quickly add delivery instructions with our improved form
• Add Leave my parcel instructions for your signature required parcel if you aren't home
• Pay for Saturday (and evening) delivery within the app
• Missed your delivery? Arrange redelivery within the app. There's no need to visit another tool.
• Redirect your parcel to a Collect my parcel location with user-friendly location selection, maps and opening hours •

Ratings and reviews

I use this app almost daily. This lastest update has made the app worse! It's very slow and cumbersome. It takes much longer to print out and post a parcel by filling out all the extra information. Why can't it remember my own rural address for sending. Then the label download link doesn't work. I have to go to my emails and click the download link from there. Your Android website is just as bad.

Nice attempt but most of the time I just end up using the website because it doesn't stay signed in and switching apps to use a password manager from the sign in screen, which is a web browser rather than native screen, closes the browser so it's impossible to sign in that way. And the app's UI in general is just jankier than the website's.

Worst app ever! Never works efficiently, always slow to load and you name the parcel but next time you open the app, the names gone. This app only had 100,000 downloads because 5,000 people have tried to make it work 20 times!! Uninstalled for the last time and using "aftership". A Chinese site that sends text messages at every stage of the delivery and texts "delivered" before nzpost even have it updated as such, on their website!!

What's new

In this update, we've made important improvements to enhance the user experience:

- Push Notification Fix: We've resolved an issue that was affecting push notifications for some customers, ensuring reliable delivery of notifications.

- Optimized Parcel Tracking: The tracking list has been optimized for better performance, providing faster load times and smoother interactions.

- Usability Enhancements: We've made various usability fixes to ensure a more seamless experience across the app.