Moje ING mobile

ING Bank Slaski S A

About this app

**Moje ING mobile has been named the best banking application in Poland for the third year in a row.**

With the application you can do everything you want to do in a bank. You can conveniently manage your finances and use many services from anywhere. You can create an account in the application - fully remotely, in just a few minutes.

The whole bank on your phone
In Moje ING mobile you have access to: your accounts, payments, investments, credits, loans, savings. You use BLIK phone transfers and handle official matters with a trusted profile. Additionally:
• make transfers, pay bills, repay credit cards, set standing orders
• you set savings goals and check your progress
• you open accounts, deposits, apply for a loan
• you change card transaction limits
• you confirm your identity to handle things online
• you top up your phone
• you buy top-ups for multimedia platforms
• you shop cheaper – with discount codes.

Daily banking
• You check your account balances and transaction history
• you pay conveniently and safely for online purchases, e.g. with a Visa card
• you complete credit or loan applications without leaving home - quickly and conveniently. You can also check their status in the app and receive a decision
• you control the repayment of the loan or loan, check the schedule and plan the repayment.

Simple BLIK payments, deposits and withdrawals:
• BLIK code – you can use it to pay for purchases online and in stationary stores. You can also withdraw money from an ATM and deposit cash in our cash deposit machines, also into your savings account
• BLIK phone transfers – you do not have to enter the recipient's account number, just provide his phone number.
• Requests for BLIK phone transfers and bill splitting, thanks to which you can easily settle your accounts.

Additional services and features available only in the application:
• Secure login – fingerprint, facial recognition or PIN
• Payments for purchases by card on the phone and BLIK
• Transport tickets, Parking lots, Motorways Autopay
• Account balance before logging in – view of the amount or percentage
• Shortcuts before logging in - you choose which functions are most important to you and which you want to have quick access to
• Push notifications about payments.

Financial security
• You protect access to the application with an individual 4-digit PIN
• You log in using biometrics - fingerprint or facial recognition
• You use additional, innovative solutions to protect your banking against cyber fraudsters - behavioral verification and U2F security keys.

Moje ING mobile is a banking application with which you can fully control your finances, invest money, use loans and advances, online payments, account cards, credit cards and prepaid cards. You will open a savings account, a deposit, send a BLIK transfer to your phone, and gain access to additional services, such as transport tickets, payments for parking lots and highway travel.

ING is also a bank for children. My ING is available from 6 years of age. With your supervision, your child will take his first steps in the world of finance and achieve his goals.

To use Moje ING for children, start by opening an account for a child or ordering a prepaid card for a child.

With My ING your child:
• Will send a request to the parent to make a regular transfer, BLIK phone transfer, transfer to a prepaid card, savings account, and the parent will confirm or reject it
• will send a request for money to the parent and the parent will confirm or reject it
• will learn how to save and manage their money
• use Savings Goals to make your dreams come true more easily
• pay by phone
• asks the parent to top up the account or prepaid card.

More about the Moje ING application at: https://www.ing.pl/aplikacja

Moje ING mobile was recognized as the best mobile bank application in Poland in the "Mobile Trends Awards" competition. ING Bank Śląski was recognized as the best bank in Poland in the "Institution of the Year 2024" competition.

Ratings and reviews

Could we have a small adjustment? When looking at the cards I have access to, all of the icons are orange. It would be helpful if the icons could be the same as what's on the card. That might be technically complex, but even a selection of colors would make it easier to identify which icon refers to which card.

It's alright, but it's annoying they don't give you the option to receive confirmation codes through email. It's actually quite dangerous to rely solely on one form of verification, especially the phone. It would be nice if you could choose which one you wish to use, primarily because most polish operators don't work abroad, and this can complicate things a lot. It would be nice if there was a way to make wire transfers, but obviously that is asking a lot.

Overall, app is great but there are so many information that needs to be translated from Polish to English for international customers. For example: information about different services which are included in the app. Also, app is bit "buggy" sometimes, but pretty sure that will be resolved with updates.

What's new

We are constantly improving Moje ING. This time we have prepared a bigger change for you - the app can now be used by children from the age of 6. Read more at ing.pl/apka-dla-dzieci You can always track the most important changes in your application. Turn on Moje ING and on the screen before logging in select About application - What is new. Remember to keep Moje ING mobile up-to-date - by doing so, you strengthen your security.