
Savannah Rose
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Still takes forever to refresh, and now you have to sign back in each time you open the app. Terrible update. Whatever you did with the last update has broken this app. It never refreshes so I can change the temperature or lock the doors. It's incredibly slow to respond to menu selections, when it responds at all. It's completely useless. I haven't successfully refreshed the page in 2 weeks.
5 people found this review helpful
Progress Residential
3 February 2026
Thanks for sharing your perspective. We’re actively improving the app based on resident input. For assistance or feedback, please reach out to support@rentprogress.com

Riley Davis
Moved in a year ago, and it worked perfectly on my rooted phone. Recently decided to return to stock, and now it's refusing to work claiming my phone is rooted. And in case anyone thinks it's some residual root stuff left over, the Citi Bank app properly detected when I was rooted and would not allow me to use biometrics, but it now doesn't complain and does allow biometric login. I'll trust the one that *did* detect properly over the one that didn't.
6 people found this review helpful
Progress Residential
19 July 2023
Thank you for your feedback. We apologize for your experience. Please reach out to support@rently.com and we will work to resolve this.

Nicole Kohler (CoffeeChaos)
HVAC controls consistently fail to save settings. The app will sometimes insist there is an update when there is not. That update message then blocks you from being able to adjust anything, like the HVAC settings.
Progress Residential
30 March 2026
Thanks for flagging this. Our team can help look into what you’re experiencing and provide direct support. Please contact support@rentprogress.com so we can assist.