Stemax TechCentre

StelsNPP, LLC

About this app

The STEMAX TechCentre mobile application is intended for technical specialists from security and installation organizations.

Attention! The application is part of the STEMAX TechCentre cloud service and does not work separately from it.

The STEMAX TechCentre service simplifies the work of technical staff and helps quickly respond to customer requests. The interaction between the mobile application for the engineer, the web interface for the dispatcher and the cloud server is carried out via a secure communication channel.

Customer applications that require a specialist to visit the serviced site are automatically loaded into the STEMAX TechCentre engineer application. The application form is adapted to the specifics of fire and security monitoring and contains everything that is necessary to work at the site. The technician will have access through the mobile application to detailed information about the equipment installed at the site, contact persons, work history with attached photographs, site plan and reports. While working on the application, the engineer can change the security mode and transfer the object to maintenance mode in real time (if the service administrator has set the necessary rights for the engineer). Calls and conversations between the dispatcher and the engineer are replaced with substantive messages in the context of the application. The engineer will instantly know about all changes that are made to the application using push notifications.

All requests for installation work and maintenance will be completed on time and in full!

What's new

Добавили план объекта в информацию по заявке.
Расширили список отображаемых шлейфов и типов событий по объекту.
Дали возможность возврата заявок в исходное состояние, если инженеру требуется перерыв в работе.
Выполнили небольшие доработки по логике работы приложения и его интерфейсу.