Convenient chat - instant responses to user messages from the website, social networks and instant messengers.
• Control the number of unanswered messages.
• Collaboration - the ability to return a chat to the queue so that another operator can process it.
• Unified customer database - section with contacts of representatives, sales amount and debts; creation of cards of legal entities or individuals.
• Transactions - all stages of the sale are under control: from the first call to shipment.
• Appeals - all customer questions and problems with resolution status are visible
• Push notifications - notifications about new chats and requests.
• Correspondence history - all chats are saved, search for the necessary messages by client, source or person in charge.
More about Saby: https://saby.ru/crm
News, comments and suggestions in the group: https://n.saby.ru/CRM/news