Neos SmartHome

3.4
2.92K reviews
1L+
Downloads
Content rating
Everyone
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About this app

Check in on your home from anywhere in the world with the Neos SmartHome app and control all of your Neos devices and services in one place.

Never forget to set your security system again with our apps’ clever auto-arming feature, that arms your system automatically when you leave home. Receive notifications directly to your smartphone if any of your devices picks up unusual activity, from motion detected through your Neos SmartCam and motion sensor devices to the humidity getting too high on your Smart Leak device. Relax, Neos has you covered.

As standard, the Neos SmartHome app brings you:

Instant alerts when your devices detect something unusual

Easy in-app set up

Auto-Arming

In-app support chat function

14-day Cloud storage and 12-second clips

View live 1080p HD clips

Works with Alexa

Temperature and humidity range setting

Battery life indicator


Want to supercharge your app?

With Neos Boost get access to advanced features, including:

5x longer clips

Up to 12 hours of recording time per day

Set personalised Activity Zones

Set specific Security Schedules


Upgrade to Neos Boost for just £2.49 per month.


Who are Neos?

We love smart home technology, but we don’t like the price tag often attached to the latest tech innovations. We believe that everyone should be able to afford the sense of reassurance that smart home technology can provide.

We work with innovators and best in-class manufacturers who share our mission and values to create high-quality, easy to use products that are big on features and small on price. We provide our smart tech solutions to business around the globe to help more people protect the places that matter most to them.

Interested in getting some Neos devices?

Visit ​shop.neos.co.uk

Neos Boost Terms of Use can be found at https://neos.co.uk/wp-content/uploads/2019/07/Boost-Terms-and-Conditions-.pdf
Updated on
25 Oct 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Contacts, App activity and App info and performance
This app may collect these data types
Personal info, Messages and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
2.82K reviews
Katie Bedford
6 July 2024
It has been two months since they've began having an issue with the boost subscription. They still haven't bothered to fix it for Android users and have ignored my messages. It is really frustrating as my home is now not secure and they don't even care to respond and let me know if they plan to fix it this year or not! Really annoying as it was a reliable camera system but not anymore.
1 person found this review helpful
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Clare Edmonds
27 June 2024
Please sort the rebilling issues out ASAP, the problem clearly isn't our end so something needed to be done.... I don't want to have to search through a million 12 second clips when I could look through 1 minute clips, not only that they don't always recored even with full network access which is so frustrating. I'll be replacing my system if this issue isn't sorted out soon.
26 people found this review helpful
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Andrew Buchanan
4 June 2024
Extremely annoying facing issues with the boost subscription failing through Google play store, trying multiple cards. This needs to be sorted out or at least allow people trying to renew to have boost enabled until the issue is sorted out. Why should I face issues without being able to use the boost features that I am willing to pay for where it's an issue on your side.
95 people found this review helpful
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What's new

In this latest update, we have aimed to improve the overall experience with minor bug fixes and enhancements.