
Janice Williams
The app doesn't recognise my school. It just says the school has not registered for the app, but I know it has.
1 person found this review helpful
Sentio Media Limited
3 September 2025
Hi there, if you can contact us via support@myschoolapp.co.uk we can try and get you registered if your child's school is on mySchoolApp

A Google user
Generally good but could you consider only changing the app language (rather than also translating the contents) when a different language is selected by the user? At the moment everything gets translated including the contents which is already provided in the correct language by the school - this gives nonsensical gibberish...
19 people found this review helpful
Sentio Media Limited
12 February 2020
Hi thanks for the review. Could you confirm the name of the school you're logging into please? It sounds like we need to check it out. Pop onto our webchat on www.myschoolapp.co.uk if it's easier 🤓

Fauzan B
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Mobile registration sucked. The 'confirm' button was hidden behind the 3 navigation buttons. Secondly, the app only Worked only for a day, then launching the app only brings me to a perpetual loading screen.
Sentio Media Limited
9 September 2025
Hi there, sorry you've had a bad experience. The latest update of the app fixes the issue you've described. Please download that and give it another try. Raise a ticket by emailing support@myschoolapp.co.uk if there's anything else.