Dimitar Ristov
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Used to love this game, i stopped for some time, and now when i download it again, it won't connect me to facebook to get my old account back, and it crashes every minute or two. Edit: It's been 2 years, and it still won't connect to my Facebook it says there is a problem and the game is worse than the second time i downloaded it, it sets you in a game with people who have more money and bigger levels than you and you can't compete and they deplete your money and the only way to get is to buy.
8 people found this review helpful
UpGames Limited
23 January 2024
Dimitar, thank you for the review! We're very sorry for any inconveniences caused🙏. Our team does everything possible and impossible to fix this issue for you to enjoy the game💪. We really appreciate your patience and understanding. Always Yours, PokerUp
A Google user
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The game concept truly is good, the only downfall of this game is the crashes and lags frequently. I've lost countless amount of chips due to the game freezing on both online random games and against my friends lists. If this issue was to be fixed (yes I've had the update too) then a higher star review will follow. Edit..... The admin team have corrected the faults I mentioned and reimbursed my coins. A fantastic customer service.... 5*
38 people found this review helpful
UpGames Limited
26 March 2020
Ben, our team are very flattered by your review😊. We're ready go the extra mile to keep you satisfied in future. We’ve combined poker game and chat and this is the best thing since sliced bread. Just one humble request - help us to conquer the poker world by introducing us to your friends🙃. Stay tuned for more updates🔜. Always Yours, PokerUp
A Google user
In all honesty I really love this game. Very simple UI, and it works wonders. This past update has something wrong with it though. When I invite my friends to play a game we can't see each other in the game, we also can't see the time-counter nor the money on the table, which for me has rendered the game that I almost play every day, sadly unplayable. Hope this gets fixed soon! :)
12 people found this review helpful
UpGames Limited
23 January 2020
Bekhan, thank you for your comments and review😊. We are very sorry you’ve faced such a frustrating situation. Our team is working hard to solve this issue🙇♂️. We will let you know once the issue is resolved. Your satisfaction is our top priority! Always Yours, PokerUp