3.7
2.39K reviews
1L+
Downloads
Content rating
Everyone
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About this app

Decades of our A&G Difference is now in the palm of your hand. From efficient emergency assistance to general policy management, our app is wherever you are, 24/7/365.

Your info is safe with us
Our security features are as unique as you are. That’s why we’ve enabled biometric technology that uses your face or fingerprint to open the app.

Your in-app crash detector
We can’t predict when you’ll have a vehicle accident, but we’ll be there to help you through it. Our intuitive in-app crash detector, AutoSOS, detects severe accidents and sends immediate emergency help to you wherever you are.

Help is always a tap away
We’re never not there whenever you need reliable emergency medical or roadside assistance. We’ll send help to your exact location when you need it most.

Your policy documents and details
We’ve made viewing your policy details and downloading important documents easy. All the info you need, conveniently at your fingertips.
Updated on
15 Feb 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and App activity
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.7
2.36K reviews
Ridwaan Ebrahim
4 March 2021
Firstly, not sure if all insurance company apps and websites use just OTPs for logging in, its pretty annoying now my browser can't stay logged in to it. Secondly, the OTP system did not work for a while today, i took ownership of a car today and needed to access self inspection requirements which are only showing on the pc browser task list and nowhere on the app. Now that it's dark outside the OTPs start flooding my phone and email.
40 people found this review helpful
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Auto & General Insurance
5 March 2021
Hello Ridwaan, we are very sorry to hear about your experience. The OTP system is to ensure security for your and your information. Please contact us at onlinesupport@autogen.co.za if experience any further issues like this.
Sunny Jimm
23 December 2023
APP KEEPS CRASHING while attempting to complete compulsory self-inspection of vehicle within 48hrs of activating policy. Have to keep starting process from the beginning every time. Already attempted over 10 times to complete this task. EXTREMELY FRUSTRATING and wasted over 2 hours of my life so far getting nowhere. No other way to complete self inspection. MUST use this app that KEEPS CRASHING! So NOT impressed. Happy to cancel policy and move on from this nonsense.
32 people found this review helpful
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A Google user
21 January 2020
The updated version is really smart with great features. Unfortunately the wrong vehicle is displayed in my policy details. I had to call in to make sure my policy info is accurate, which it was. The app will need to display correct details if customers are going to trust and use it.
13 people found this review helpful
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Auto & General Insurance
21 January 2020
Hello Sheldon, we are sorry to hear that there is incorrect information. Please share the exact issues you had at onlinesupport@autogen.co.za and we will do our best to rectify those at the earliest. Thank you.

What's new

This update includes a new polished look & feel. Remember, we’re right in the palm of your hand whenever you need us; from logging your claim, managing your policy, to emergency assistance 24/7. Auto&General. Never not there.

App support

About the developer
AUTO AND GENERAL INSURANCE COMPANY RF LTD
justinro@autogen.co.za
1 TELESURE LANE, RIVERGLEN FOURWAYS 2191 South Africa
+27 83 229 2058