Khaled Al Falasi
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Big improvement from earlier versions. First reviewed this in 2018, and had alot of issues. Fast forward to this and I'm really impressed by its easy of use, functionality and performance. Unnecessary options are removed making it more streamlined. My first review below (no longer applicable): "Arabic characters don't display. No option for English application. Sign in details for family book and Emirates ID not clear. Very poorly designed application that isn't intuitive"
15 people found this review helpful
Daman Insurance
12 December 2018
Dear member, thank you for your feedback, we are working on improving the app, we will be taking this into consideration. We truly apologize for the inconvenience.
Afnan Balfaqih
Fast and quick Big improvement from last year I choosed 4 stars because i had a little problem in the application and it can't solved except by making appointment with Hayakum Team, and the nearest appointment date was after one month, which is not acceptable for those who have urgent cases for renewal, I called the call center to help me they said no option except you have to wait for your appointment to solve. So I waited 1 month to solve it. Otherwise, everything was perfect.
3 people found this review helpful
Daman Insurance
30 August 2022
Thanks for reaching out to us and sharing your thoughts. Your comment has been shared with the relevant department.