LEEANNE lAMBERT
neosurf is very to navigate but it has bugs . Before I can deposit to my neo account I have check the balance first , and it will tell me my voucher is blocked anywhere from 4 to 6 times before it says the balance . only then can I deposit my voucher to my account. some days it takes me 15 minutes to do this. so for easy site it's time consuming and very frustrating.
Chris Whyte
For the most part I've never encountered any problems up until 2 days ago when I deposited $50 into my account,then when i went to use it transaction failed due to my account being blocked right after I made the deposit,why I have no idea,the only email support I've received is automated.
10 people found this review helpful
Gareth Kaderes
Absolute worst voucher. Zero support. Can't even get anyone on any kind of live chat service or a phone number. I had my account blocked for no reason at all and then when I questioned why they tried to accuse me of money laundering! Absolute joke of a service. The vouchers we can buy in Australia are not even useable anywhere and you can't use them without signing in to a neosurf account anyway (which is blocked). AVOID AT ALL COSTS.
9 people found this review helpful