J Carter
Apps good except..... problem I have is record is not functional.... making app pretty useless really. Have uninstalled and reinstalled.... no joy. I would also like to link videos I've taken as well.... sometimes it's quicker to use the camera instead of the app to get recordings, would be nice to be able to upload these instead. Looking forward to some improvement.
11 people found this review helpful
Australian Museum
23 January 2023
We're sorry to hear this. Would you be able to hard-close the app prior to deleting and re-downloading it to see if that helps, ensuring offline content downloads to 100%? Let us know how you go by emailing calls@frogid.net.au. Our resources are limited at this time, but we'd love to consider video in future app iterations. Thanks for your feedback
Anna Kaczan
Lovely app, relatively intuitive with lots of frog info. The experts get back to you pretty quickly too which is awesome. I hope one day they add a part to the app where it lists how many species you've spotted in a year/since getting the app and how many times you've recorded a species. That'd be very interesting ☺️. Thank you experts and the rest of the FrogID team :)
11 people found this review helpful
Isaac Dunstan
Confusing app. Needs a help button or something to reintroduce the tutorial that's at the beginning (at minimum). Otherwise an overhaul of the onboarding experience is required. Tried using play buttons to play frog calls but nothing happened. Didn't get very far as I didn't know how to use it. It would be better to have a map that when regions are selected filter known frogs in that area.
21 people found this review helpful
Australian Museum
5 October 2022
Sorry to hear! The tutorial is available under About and users are emailed a how to guide upon onboarding. Please let us know if you did not receive this welcome email. It also sounds like the offline content complete to 100%. Usually a reinstall can assist with this. Please contact us at calls@frogid.net.au if you have any further trouble