![](https://play-lh.googleusercontent.com/a-/ALV-UjUBtovzfh7t5qICqp5DsheehmVoEsaczucs0KhkDIy_kOC68ri2=s32)
Alika Spencer
3 times... my attempt to reach customer support for help with calibration has been zero feedback, owned the guitar for over two years,more than a year ago I needed help in updating software, reach out and have been waiting to hear back... unsatisfied in the lack of support. Had I known of this I would have had second thoughts, you should too!!!
Hello! We are unable to find any messages from you concerning this issue. Can you please send your email to contact@Hyvibe.audio. We pride ourselves on Customer Service, so it is surprising to hear that your inquiries were not addressed. Send us a message and we’ll get everything sorted immediately.
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
After an hour of learning the app and guitar electronics with no manual or instructions, I have gotten it to work slightly. the biggest issue is the metronome seems to be finicky, especially with counting in the looper. it seems instead of actually relying on beats from the metronome, it actually counts in the time based on seconds, not 4 beats of your BPM. so when you think its looping, it's actually second lag before the recording actually starts. I guess that's why the brand is called LAG.
7 people found this review helpful
Hi Nathaniel, you can access instructions for the app and the most recent firmware version here: https://www.hyvibe.audio/download.
![](https://play-lh.googleusercontent.com/a/ACg8ocKdmvYGlyK9XZOd1wvFJf9l7miYtBvPhKiv7S0QYGFev8NMmg=s32-mo)
robert meek
pretty cool. bought kit without guitar. self install in a martin. wasn't to hard. there should be an option in the app for guitars other than lag. also, metronome is a bit too quiet with the looper. might be a setting in the app. put a light chorus on and played for a friend. didn't tell him about the hi vibe. he literally thought it was the best sounding acoustic he'd ever heard. that's pretty epic. count me satisfied !
2 people found this review helpful