DogHero - Pet services

3.2
32.8K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Are you traveling, spending the day out or need help taking care of your pet? At DogHero you will find trusted pet sitters, close to you.

Our pet sitters go through a careful selection process and are rated by customers — more than 98% of reviews are 5 stars.

Discover the options:

Boarding: Your pet stays overnight at the sitter's house and maintains their routine of care, love and affection as if they were at home.

Pet sitter: Our pet sitter make 1-hour visit to your home to play, give affection, food, water, change potty pads or clean the litter box. It's ideal for kittens and pets that prefer to stay at home or don't like to socialize.

Daycare: Your pet spends the day at our sitter's house, makes new friends and spends a lot of energy. It's the ideal service for your pet to enjoy when you need to spend the day away from home.

DogHero covers any veterinary expenses during your stay or service. Our team will be available to support any needs before, during and after your service.

Read our customer reviews:

• "Your enterprise is amazing! Pets stay at home, with care and affection from a family. I am an enthusiast and I know I will no longer worry about finding a place to leave my little ones when my next trip comes around. Congratulations, DogHero! " - Jacqueline

• "I was thrilled with the app! Congratulations! It's wonderful to know that we have people nearby with love and availability to take care of our pets, as if they were their own." - Nathália

• "I loved the experience with DogHero, it was just perfect. Everything worked very well. Congratulations on your professionalism." - Simone

At DogHero you:
- Find verified caregivers with 5-star ratings.
- Do everything you need through the app: service booking, follow up and payment.
- Know you're covered: if the pet feels unwell, DogHero reimburses the veterinary expenses.
Updated on
2 Apr 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Photos and videos and Device or other IDs
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
32.6K reviews
James Taylor
21 August 2020
Downloaded it, opened it. Gives me the choice of Brazilian portugese or Spanish as the only two languages, no other options at all. Waste of time and a poorly made app. No, my phone is set to English.
56 people found this review helpful
Did you find this helpful?
Petlove IT
22 August 2020
Olá, James, tudo bem? Sentimos muito pela sua experiência ter sido negativa! Para que possamos ajudá-lo, peço que encaminhe um e-mail para contato@doghero.com.br assim que for possível. Nosso time estará aguardando o seu contato. =D Abraços!
Mini Gizmo
16 September 2021
You cant pick any language. The app is glitchy. Trying to book an appointment is way too hard because some of the users dont speak my language. Some IP addresses are banned, making it hard to crack on pups when not at home. Overall, straight to the point app, but cant actually do the things you ask of it
13 people found this review helpful
Did you find this helpful?
Petlove IT
20 September 2021
Olá, Mini. 😊 Obrigada elo feedback. Estamos trabalhando sempre para que possamos oferecer uma excelente experiência. Lamentamos por esse transtorno. Caso precise de ajuda em alguma solicitação, por favor, entre em contato com nosso atendimento que estaremos à disposição para ajudar. Um abraço.
A Google user
24 May 2019
excellent app, only problem I have is I can't seem to change the language (from Portuguese to Spanish) elven though I tried it many times from the settings, language option. everything else amaizing!
46 people found this review helpful
Did you find this helpful?
Petlove IT
24 May 2019
Hola! por favor en este caso ponte en contacto con nuestro equipo de soporte por e-mail!

App support

Phone number
+551140633710
About the developer
PETSUPERMARKET COMERCIO DE PRODUTOS PARA ANIMAIS LTDA
produto@petlove.com.br
Av. DAS NACOES UNIDAS 12901 CONJ 1201 BLOCO C TORRE OESTE SALA PL BROOKLIN PAULISTA SÃO PAULO - SP 04578-000 Brazil
+55 11 3003-7190

More by Petlove IT