![](https://play-lh.googleusercontent.com/a/ACg8ocJKNCawxKfsPLIqmTHbagJx4yBOfYGnUcVXz1XCtMayWcjncA=s32-mo)
Kaylie Ouellette
The new update is TERRIBLE. I hate having to scroll through multiple accounts just to find the ones I use the most, ex chequing and savings. It's so awkward to navigate, and not intuitive. The only good thing to come out of it is the biometrics login but I'd give that up for an app that had a reasonable layout.
7 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjUDPU6q2INqUjWsqWexErOJ0jwLQt9Fd80jP-gmuJs8JK_gKQkR=s32)
Leah Block (Leah)
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More confusing.what happens if i forget to look at my veracation code then i need it later? Before it was already there so i could just write it down and didnt have to worry about slecting another button to get there. Another thing is instead of showing me the email or phone number i send it to,it ONLY shows me there name,some transactions i send too have the same name and so im not sure if its the right one or not, its very frusterating. Takes longer to cash check.
1 person found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjVJZmonhErVelWTx5UF4YYITnYQLqWx6KsZCdQTkLdeiF4WBb9l=s32)
Risico
The new update is horrible. Way too many sub sections now to do a simple transaction. The removal of being able to favorite certain accounts so you could see the balance without having to sign in is also an annoyance. The old layout was superior in every way, I don't understand why things have to be changed for the worse if there's nothing wrong with them in the first place.
18 people found this review helpful
Servus Credit Union Ltd.
9 May 2024
Hi Risico, we appreciate your feedback and are sorry to hear you're having trouble. Thankfully, you can use the instant balance widget to check the balance of up to four accounts without having to sign in. Feel free to give us a call at 1.877. 378.8728 and we'll help you set it up.