Michael Stoner
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$90 a year subscription. So far the scanning bot is very helpful. The app is not very user friendly. To make decks you have to figure out their system and it is not very intuitive. Their customers support is on point they replied to my message in minutes. Xbox subscription is $168 for a significantly larger service and free game play for games that are over $100. Unless game play was involved and merch the cost is still the issue.
3 people found this review helpful
Hey Michael,
Can you contact us in the app’s message system? We do have the functionality that you’re looking for, but its on the web platform so we can walk you through that😊
Jacob Wilson
They make a really great easy to use app. It's easy to scan cards in and have prices right away. The app is lacking compared to the website, but it's a great start. The website is a powerful tool to organize your collection and build decks, I'd give them five stars if their app could do what the website does. The only down side is you can only see your first 1000 cards for free. Then you need to pay a reoccurring fee. I'd be more willing to pay if it was a one time charge.
5 people found this review helpful
A Google user
It scans the cards with very good accuracy. The problem is I don't see it mentioned here that you have to pay a monthly fee to use some of the online tools. All I'm saying is to be up front with your potential customers, I would not have downloaded this app if that was mentioned. I have well over 1,000 cards and I won't pay so I can use the cards after the first 1,000 scanned in your program!
3 people found this review helpful
CardCastle
17 January 2020
Hi Peter, sorry that we didn't make it clear that there are free and premium accounts on CardCastle. We'll work on our messaging to make sure it's clear for the future.
We would love to be able to offer this for free but need some revenue to keep the platform running and support our hardworking team to keep adding new features.