Alec Embry
The definition of over-engineering: requiring a phone with battery, wifi connection, AND bluetooth proximity to be able to UNLOCK A DOOR. I wish I could just use a fob instead. What do you do when you're juggling groceries, or when you have guests over, or when your phone dies? There's no answer for any of these things, and they're all problems created by this app vs a fob. That all is bad enough, but it also often fails to connect to a door, or unlocks a different door than the one next to me.
8 people found this review helpful
Tami Joy Schlichter
Our building just installed these locks on our doors. This app only works 50% of the time. Everyone is having issues. When it does work, it takes 30 seconds (not faster than a key). Look at all the 1 star reviews. We are experiencing everything all the other reviewers talk about. This is not a good app, system, etc.
Navi
Keeps signing me out of my account and kept telling me the door was unlocked/locked when it wasn't. Doesn't actually register when the door was locked/unlocked. I called a rep to ask them about a notification I've been getting, all they said was that it was a new feature and they don't know how it works. The remote access is a joke. You can't actually rely on the app or use it for anything. All it has done is give me anxiety.
6 people found this review helpful