Carbonite Mobile

3.8
2.09K reviews
100K+
Downloads
Content rating
Everyone
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About this app

With the Carbonite app, you can easily access your files, photos and documents that you’ve backed up with Carbonite Safe® on your desktop or laptop.
Protect your photos, files and important documents from disasters or accidents with Carbonite backup and restore. And now with the Carbonite app, you can remotely access everything you’ve backed up. You can easily view, share and save from your mobile device. Our quick restoration and automatic back up gives you the peace of mind that your precious memories and important documents are safe.


Why families and individuals love the Carbonite app:
• Easily share your backed up photos and documents
• Access the files you have on your desktop
• Preview what you’ve backed up to make finding things easy
• Select favorites to easily access what’s important
• Save files and photos directly to your phone


This is the companion app that pairs with consumer Carbonite Safe® only.
Updated on
11 Jun 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos, Audio and 3 others
This app may collect these data types
Personal info, App info and performance and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.7
2K reviews
Royal Ottmar
4 October 2024
I have had it installed for several years. Around 8tb. Now my hard drives had to be replaced and fing that the download to my computer is very limited. Instead of just replacing all my files in a download my computer tech says it could take 400+ downloads 😞 that ain't good. I hope there is a workaround. Who do I call to fix this? Well it is going on 2 months downloading and not at 50% yet :( this is terrible. This is high speed internet, at the repair shop It is now October 4th. It is at 70% :
6 people found this review helpful
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A Google user
28 March 2019
Works for me. I read the reviews that said you couldn't connect to the server. I installed the app anyway, logged in, and tapped on the name of my computer. Sure enough, i got the dreaded "can't connect to server". I tried a couple of times, gave up and set my phone down. When I came back, I was connected. I was able to view a text file and a proprietary format music file.
42 people found this review helpful
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A Google user
16 April 2020
Terrible!!!! Do not buy. After 10 years of purchasing this service, my files were deleted after my credit card was compromised and my auto renew failed. I was not receiving notifications from Carbonite that my account would be deleted. It took me about 45 days to realize my service had been interrupted. My family photos and videos were deleted 15 days earlier.... What a way to say "thanks" to a 10 year customer! I will never send another dime to Carbonite or their partners.
12 people found this review helpful
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What's new

Bugs fixes and performance enhancements

App support

About the developer
Open Text Inc.
carb-MobileApps@opentext.com
2440 Sand Hill Rd Ste 302 Menlo Park, CA 94025 United States
+1 917-727-4265