Citi Mobile

Citibank Vietnam

About this app

We’re constantly improving our mobile experience to offer you a more personalised, easy and intuitive banking experience that keeps you on top of your finances.

Manage your account
• Log in securely and quickly with biometrics*
• Keep up with your credit card and bank statements, as well as urgent actions and latest transactions — all on your dashboard upon login
• Discover personalised offers, notifications and upgrades
• View your accounts neatly grouped by category and easily track what you save and spend

Make payments and transfers
• Tap ‘Pay later’ on your dashboard to easily convert credit card transactions and statement balances into monthly instalments under our instalment loan program
• Easily access all your credit card offers and discover how you can take advantage of Citi privileges

Understand features and products better
• Search quicker with smarter FAQs within our Help section, which predicts what you are looking for as you type

Look out for even more improvements coming your way in the next few months. Our goal is to create the best mobile banking experience, and we’ve only just begun.

Thanks for being our customer,

Your Citi Team.

Disclaimer: The use of this Citibank VN Mobile app is for the customers of Citibank, N.A., - Ho Chi Minh City Branch and Hanoi Branch (Citibank VN) only. Content provided via this Citibank VN Mobile app is not specifically created for any territory other than where Citibank Vietnam operates/is licensed to operate.

Ratings and reviews

I share the same opinion with other users who cannot access this app. Even you don't forget the password, this app still requires you to 'forget password'. Then when I fill in all infor required, 'errors' happens. Moreover, when I contacted the hotline, no one picked up the phone. Terrible experience.

Updated on 26-Aug-2021: The UX is getting worse now. Can't even paste the copied text in the Account number field when adding a new payee. Scrollbar in branch location selection sometimes behaves weirdly, the list of location (city > district) is scrolled to bottom after selecting a city and unable to scroll up because it is overlaid by the top row.

This app is horrible, have tried to set up for a week, installing app is no problem but can not log in, " site is experiencing technical difficulties please try again later" no matter how I try. if I try to enter through the browser I'm told my security questions have not been set up and I need to set them up through a desk top. I do everything with my Samsung Note 8 (it does everything a computer can) and have never had a problem with any other site. I hope your card is better than your app!

What's new

The update contains bug fixes and improvement to enhance customer’s experience and security.