John Anon
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Update 9.13.23: app regularly requires login. Login opens browser, blank page. No way to login and view paper. Might as well cancel. Deleted and re-installed. Same problems. Daily editions no longer load. Blank screen. Requires going to settings, clear cache ( of less than 1mb) then return to app and start again. Don't blame my new phone - plenty of ram and memory, gigabit wifi and data plan. No longer worth subscription if I can't read the 'paper'.
5 people found this review helpful
Cox Enterprises, Inc.
15 November 2023
Thank you for providing feedback. My name is Matt Sabath and manage our app platform. Can you please contact me at matt.sabath@ajc.com to provide me with a little more detail around what is happening. I am curious if this is still occurring.
Lori O'Neal
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This is my second edit of this review. I thought I had worked out the major issues with the app, but they returned. In a nutshell, the Apple version of this app is excellent, the Android version is, for me, unusable. It is buggy in general, but the deal breaker for me is that when you leave the app (e.g., when screen times out) and come back, it doesn't put you back to where you were, not even in the same article.
4 people found this review helpful
Matt Oja
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12/12 update: they may have finally fixed this. I went in and hit today's paper and it downloaded in about 10 seconds, completely. Raising my rating the three stars, have to see if this is a consistent fix. 11/12 update: The application won't even load pages now. Serious technical issues. First review 2010: Consistently poor performance. Downloads are wholly unreliable.
7 people found this review helpful