![](https://play-lh.googleusercontent.com/a-/ALV-UjVZH7ogVN5uchDCftmfdDvhW3UBsTDkBx_2Kywwal7sU9SAHtLo=s32)
Scott Cook
When the app works, it's great for tracking and noting travel expenses for work... DO NOT TRUST the app to save your receipt pics, it routinely won't work, but it makes you think it worked, then you throw away your receipt, only for the pic to be gone from the app later! Frequent fail rate, make sure you take your own receipt pic on your phone as backup.
Coupa Software, Inc.
17 May 2024
Hello Scott,
Thank you for your feedback. We apologize that you are facing issues with receipts on Mobile. We’d like to get some more details from you and will be happy to get on a call to discuss. Please contact us on mobile-support@coupa.com so we can support you better. Hope to hear from you soon.
![](https://play-lh.googleusercontent.com/a-/ALV-UjU7ScQVDGOb7Uvmvm6IcsXiQudk5CN8JioEtDJ4IsNzIvsyNSS-=s32)
Marco Gioanola
Frequently unstable, unreliable. It's very rarely usable, as it frequently complains that it can't synch and doesn't let you save receipts locally.
4 people found this review helpful
Coupa Software, Inc.
16 May 2024
Sorry to hear that! Could you write to us at mobile-support@coupa.com with more details of your issue? We'd love to help you troubleshoot.
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
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I used to use it and while it was slow, it usually worked. Now, post the most recent upgrade our IT did about 2 weeks ago, it is locking me out from logging in and it tells me I cannot login--even though I've checked and the username and password and instance I use on the web app are exactly the same. Uninstalling and reinstalling the app did not fix the issue. So, it's completely useless.
19 people found this review helpful