My FirstMedia
2.3star
17.7K reviews
1M+
Downloads
Everyone
info
About this app
My FirstMedia is a one stop selfcare app to manage your FirstMedia account with the following features:
a) Manage your First ID profile
b) Check Billing Status and your Package Info
c) Find out your Current Network Area Condition
d) View Troubleshooting Guide (Selfcare) to fix most common problems
e) Make Payment Online
f) And Many more...
Recommended Specification for using My Firstmedia:
a) Android Version: Lollipop or later
b) RAM: 2 GB or bigger
c) Storage Disk: 8 GB or bigger
a) Manage your First ID profile
b) Check Billing Status and your Package Info
c) Find out your Current Network Area Condition
d) View Troubleshooting Guide (Selfcare) to fix most common problems
e) Make Payment Online
f) And Many more...
Recommended Specification for using My Firstmedia:
a) Android Version: Lollipop or later
b) RAM: 2 GB or bigger
c) Storage Disk: 8 GB or bigger
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
2.3
17.5K reviews
Maya Maya
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1 August 2023
I often have issues with the connection. It can happen several times in a month. When there's a connection issue both while using mobile and laptop, connection isn't as good as my XL mobile data it's far much better, stable, and rarely has issues. The app is not better, errors, super slow. What's more disappointing is the Customer Service experience. Worst I've ever had. They're robotic, just use emplate, not detailed, not own the prob. Never make any follow up, not to mention go extra miles.
48 people found this review helpful
First Media, PT Tbk
3 August 2023
Hi First People terimakasih atas respon nya jika ada pertanyaan atau keluhan seputar layanan kami bisa di sampaikan melalui http://bit.ly/FirstMedia-support dan untuk melakukan cek billing atau status area bisa di cek.firstmedia.com
Pandji Caesar
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18 June 2024
The app is useful but the internet connection has too many problems and often on and off. Its very difficult to watch a streaming until the end of the movie without interference because the internet will stop at anytime every time
aquino octavivano
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24 May 2024
myfirstmedia billing pay are still not working 404 page not found error. The apps keeps on loading without ending. The updates are basically ruining everything. Cannot login, cannot pay via credit card. Sent an email to customer service. No response
3 people found this review helpful
First Media, PT Tbk
15 April 2024
Hi First People, terima kasih atas responnya. Jika ada pertanyaan atau keluhan seputar layanan, mohon dapat disampaikan melalui http://bit.ly/FirstMedia-support. Kemudian, untuk melakukan pengecekan tagihan atau status area bisa dilihat melalui https://cek.firstmedia.com.
What's new
Bug Fixing Payment with Credit Card / Debit Card
