Kristina Oliva
This app. is unreliable, rarely allows signing in, and is more of a problem to account holders. It is absurd that you have to go to this app to dispute anything, to lock the card, travel notice, request a new card, etc. That should be all done on one app, and for some reason, you guys have not figured that out, but this is not efficient, practical, or useful for your account holders. I am surprised that anyone still has an account here who wants a more secure account and card.
Micheller Ringler
Not very user friendly. I know my password and it just wont take. Then I try to update several times and it just keeps saying "It looks like there is an issue on our end. It's not your fault. Please try again in a little while." While trying to enter a secure, long password this is a pain because you have to keep trying. Heaven forbid you had your card stolen and cant shut it down. Very aggravating!!
Maykel Cabrera
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No luck login in. Keeps timing out. The phone number listed in the app is for lost our stolen cards only and their India customer service can't help. They give you the local number and they are more helpful. At least, I was able to reset the password on the site and I have access online through the browser. App is been useless to me.
5 people found this review helpful