Gardens by the Bay
2.0star
231 reviews
100K+
Downloads
Everyone
info
About this app
Download the official Gardens by the Bay Mobile App & optimise your visit!
The mobile app allows visitors to purchase timed entry tickets and self-scan tickets to the Flower Dome. Other features include reminding visitor to perform SafeEntry and providing crowd information. It assists in providing a safe and contactless experience when one is visiting the Gardens. Embark on a visit to Gardens by the Bay with the mobile app to explore the green surroundings and nurture your love for plant life.
The mobile app allows visitors to purchase timed entry tickets and self-scan tickets to the Flower Dome. Other features include reminding visitor to perform SafeEntry and providing crowd information. It assists in providing a safe and contactless experience when one is visiting the Gardens. Embark on a visit to Gardens by the Bay with the mobile app to explore the green surroundings and nurture your love for plant life.
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No data collected
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Data is encrypted in transit
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Ratings and reviews
2.0
226 reviews
Steve Wolfsohn
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12 April 2024
As others have said, trying to do anything in the app requires an OTP but the OTP never arrives and resending doesn't work. Tried multiple phones with US country code.
2 people found this review helpful
Gardens by the Bay
25 April 2024
Thank you for bringing this to our attention. We are aware of the issue and are actively working on resolving it with our service provider. In the meantime, we apologize for any inconvenience this may have caused and appreciate your patience.
Dale Brouwer
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11 April 2024
Garbage. Requires a login just to see the map and then won't send the OTP text, so you cannot view map (or do anything else).
Gardens by the Bay
25 April 2024
We'm sorry to hear about the inconvenience you're experiencing. We are currently working on resolving the OTP text issues to improve your experience. Thank you for bringing this to our attention.
Glen Y
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21 July 2023
Account settings can't be found under the 'Account' tab. Instead, user hv to figure out thru the 'member>membership profile>my particular' unnecessary layers. And then only 1 vehicle can be registered to enjoy the 2hr parking. Making app unnecessarily complicated and confusing deliberately will not gather a good rating. And when 'membership profile' and 'Account' are separated, it shows the app developers are cheap amateurs.
6 people found this review helpful
Gardens by the Bay
6 September 2023
Hi Glen, we are so sorry for the issue you faced. The settings you mentioned are intentional due to specific business requirements. However, we aim to continuously enhance the user experience, and your input is greatly appreciated. If you have further suggestions, please feel free to reach out at feedback@gardensbythebay.com.sg.
What's new
Improved home screen design with updated icons and color scheme.
Resolved crashes to improve overall stability and user experience.
Resolved crashes to improve overall stability and user experience.