Groupon Merchants

Groupon, Inc.

About this app

The new GrouponMerchant app lets merchants manage their Groupon campaign directly from their smartphone. Use the GrouponMerchant app to:

Scan and redeem Groupons using your phone’s camera
View customer feedback and share rave reviews on your social media pages

To get started, download the app and sign in with your merchant credentials.

Ratings and reviews

This app shouldn't exist. It does nothing quickly or easily. So many times I've met a white page that just sits there and never loads. Also, I keep getting alerts that I need to upload my certification, yet there is no place to actually do that. Uploading photos was made extremely challenging by not providing guidance on the dimensions of the photo just resolution. So I'm submitting a photo that's only 1.5 MB and the limit is 5 MB, but is still not uploading. Or it's partially uploading.

I do not recomend this app or service. They keep permissions to silly things like being able to change your own address. This not only causes confusion with clients but hurts ones online footprint. Then its impossible to contact them to get it changed. You work for a quarter of your fee for clients that never intended to come back and pay full price for services. Perhaps its better for higher volume, lower cost products or getting rid of old stock.

The ui elements and text is not responsive to the phone size. I need to side scroll to see the options. When I click through, it loads for a bit and then I'm presented with a blank screen. I downloaded the mobile app because the dashboard on the computer is worse. The left navigation covers the main area where you would begin creating the new campaign. Since it is mostly cut off it's impossible to start creating a campaign. These glitches made it impossible to create a deal.