Ceylan
for the last couple of days, the app seems awfully glitchy - i can't transfer money to an external account, for example. i have deleted and redownloaded the app multiple times already to hopefully fix the issue, but it is not working. until the app gets fixed (?), i will not change my rating.
UFirst Credit Union
17 July 2024
Hi Ceylan, we're sorry to hear you are having trouble with our app. Can you please try to update to our latest release. If the issue persists contact us at socialmedia@ufirstcu.com. Thank you.
Jamie Williams
I'm sorry. But I absolutely hate this new app. It's not sleak. It's harder to use. It's harder to see deposits and withdrawals from each account (used to be color coded). When I go to pay off my credit card, there's no longer a quick option to pay off balance, pay off minimum due, or other. Then I have to go back up to the "transfer to" menu because I can't see how much is owed on it otherwise. Then it doesn't tell me the new balances. PLEASE FIRE WHOEVER DESIGNED THIS UPDATE.
21 people found this review helpful
UFirst Credit Union
20 November 2022
We apologize for the difficulties you experienced. I might suggest enrolling in our Financial Tools feature to help organize your accounts. If you would like some assistance or additional information, please contact us at +18014818800 and we will be happy to help you further.
Mike Roach
The recent update is inferior to the previous one. The bottom half of the text line is cut off. Cumbersome sign-in required each time. Multiple more clicks to accomplish the same actions and much more swiping to see the material previously viewed all at once. The previous design was MUCH better and more user friendly. Not happy with a pointless, forced, downgrade.
18 people found this review helpful
UFirst Credit Union
18 November 2022
We apologize for the difficulties you experienced. If you would like some assistance or additional information, please contact us at +18014818800 and we will be happy to help you further.