Consumer24 (formerly Happy Dream) prevents damage by providing customized products and safety information necessary for people's consumption life by linking information distributed in over 90 organizations with damage relief agencies, and promptly responds to damage. It is a system that supports damage relief.
In addition, it has become a smarter consumer life assistant by integrating smart consumers.
You can easily find information about the product you want to consume, recall information, and risk information.
[ Main Information ]
ㅇ Recall information: You can check the recall information implemented in Korea and abroad, including food, industrial products, medicines, cosmetics, medical devices, and automobiles.
ㅇ Comparative information: You can find comparative information that investigates the performance, quality, price, etc. of products closely related to people's lives.
ㅇ Safety information: We inform you about safety precautions to avoid bodily injury while consuming various items.
ㅇ Damage prevention information: We inform you of the precautions to be taken to prevent damage to property, money, etc.
ㅇ Certification information: You can directly check whether the product you want to consume has received various certifications such as KC certification.
ㅇ Damage relief: You can apply for consumer counseling and damage relief to damage relief agencies such as the Consumer Agency, and check the results.
ㅇ Damage case: You can refer to the damage cases of other consumers and the results of counseling, damage relief or dispute mediation.
[ Inquiry for use ]
Fair Trade Commission 95, Dasom 3-ro, Sejong Special Self-Governing City
044) 200-4920