![](https://play-lh.googleusercontent.com/a-/ALV-UjWZetSYAJmBIu2VL0GWnLlN5_1VkcNzeCC11PaVpeygg6G418deOA=s32)
Natalie Catalano
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I'm changing my review to 3 stars after 20 days of playing... I still like the game itself, but there is one big issue. No save data. My phone updated about a week or so ago and I'd lost this game and my others. I was 300+ levels in and had to start over. I contacted support and they were quick to respond, which was great, but there was no getting my progress back. But, the game does save if you've paid for anything. Also there's no directions for nee stuff after level 300 for some reason...
69 people found this review helpful
Kooapps Games | Fun Arcade and Casual Action Games
8 March 2022
Hi Natalie, thank you for your feedback! We are constantly updating our game to meet our player's expectations. May we know how we can improve the game? Please send us a message in-game. We're happy to assist!
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
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LOTS of clipping issues. Some decorations are impossible to change because the selectable area is blocked. A painting overhangs into the windows, a window's image overlays the wall and blocks out a plant and lamp and is unchangeable. An arcade cabinet disappeared entirely. Game play needs work, it leaves you in a bind because it drops colors which can't be matched and you end up chewing through your lives or your power up and you still don't pass after days of attempts. Stuck on level 127.
15 people found this review helpful
Kooapps Games | Fun Arcade and Casual Action Games
18 May 2019
Hello Melissa! We've been receiving similar complains about these issues and we're currently looking into it. Kindly contact us through the app so we can give you coins in return for this honest review. Thank you for playing Pocket Family!
![](https://play-lh.googleusercontent.com/a-/ALV-UjW1HEdgJOHHwJwVp7gLNmjBSE7LcdLt5--p8TecwVsIc_647YaT=s32)
Erin Gibbs
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Great game, I love it I just started the game so not much to report on yet but I do have one thing that stinks. Theirs so many ads that pop up. It's so annoying. If you can get rind of at least some of the pop up ads it would be so much better. When I play a game, I play for hours usually, and all these ads are irritating and it's making me want to just say screw it and log out. Because its frustrating me!
89 people found this review helpful