LUGGit: Luggage Solution

Bus Terrace Technologies

About this app

Get rid of your luggage and make the most of your first and last day of travel.
LUGGit makes the arrival and departure on your trip easier!

LUGGit is available in
- 🇵🇹 Lisbon
- 🇵🇹 Porto
- 🇦🇹 Vienna
- 🇨🇿 Prague
Are you visiting another city? We are working to reach more and more cities around the world!

By using LUGGit, you can:
🙋‍ Schedule your order in advance or order it in real time as soon as you arrive in town. When scheduling your order, we will be at the place and time you chose to collect and store your luggage! If you do it in real time, in 15 minutes we will be at the right place to collect your luggage!
🚚 Enjoy the best service provided by our Keepers. They will collect your luggage, store it and deliver it back to you at the time and place you choose.
🚶‍ Stroll around the city more freely and comfortably before your hotel check-in, without carrying your luggage with you.
👉 Take advantage of more convenient luggage storage, without having to go back there. We will deliver your luggage directly to your hotel, whenever you want!

Is it safe to use LUGGit?
🔒 Yes! For us, the safety of your luggage and your time comes first. We offer insurance on all LUGGit options and our support team is always available to help you, so you have the best experience possible. You can always contact us through our live chat on the app or the website, or through WhatsApp.

How to use LUGGit
1. Start by selecting where one of our Keepers will collect your luggage.
We collect your luggage wherever you want, in our available cities, and yes it is everywhere! Airports, Hotels, Hostels, Airbnbs, Cafes, Shops, Streets, and even that bank where you are! To make it easier, you can choose one of our suggested locations.

2. Tell us where you want your luggage back.
The same goes for delivery! We can deliver your luggage to you wherever you want within the city. It could even be in the same place where we went to collect.

3. It's almost done! Tell us the pick-up and delivery times!
Do you want your luggage collected at 9 am? 11 am? And the delivery? On the same day, or another day? We pick up and deliver anytime from 8am to 8pm every day!
Choose the most comfortable time for you, and don't worry, we always arrive a little earlier, and you can talk to us at any time!
If you're in a hurry, you can always order LUGGit in real-time. In this case, in about 15 minutes we will be at the location you choose.

4. How many bags are there?
Everything counts here. Small suitcases, large suitcases, surfboards? We collect them all, whatever their size and shape. Plus, all bags are insured by default!

5. Order your LUGGit, wait for Keeper and then just enjoy your luggage free time!

Your Keeper will
💨 Meet with you at the time you set (or as soon as possible, if you ask in real-time) to collect your luggage, and you can know where he/she is at any time.
👕 Find you, dressed up with the LUGGit brand so you can recognize him/her more easily and quickly! You can contact him/her at any time!
🔐 Seal and identify your luggage.
🚚 Store your luggage securely until it's time to deliver it back to you.

When it's time to deliver your luggage
🕐 Your keeper will start delivering your luggage 15 minutes in advance, to avoid traffic and other unforeseen events that may happen.
📳 You will receive notifications when your keeper is delivering your luggage and you will be able to see and talk to him/her in real time.
👋 You will be able to see when your Keeper to the delivery location you selected with your luggage back, just like how we collected it.

Follow us on Instagram @luggitapp or go to https://luggit.app.

Ratings and reviews

Awesome service. Felt so free while we waited 6 hours for our airbnb to get ready. Though they do not have 24 hours service, they were very prompt to queries. My original plan was changed as my train canceled, They did cancel my original reservation. Then we re booked a new schedule once we were able to reconfigure our travel plans. Mariana, or keeper was excellent, spoke really well, and very courteous.

This is a great service with even greater customer service. We couldn't have asked for a better experience. I highly recommend anytime you are travelling!! Luggit should be in all major metropolitan cities!! Such a wonderful idea. There's no way i could of gotten my luggage through the beautiful hilly streets of Portugal!!!

The App is simple and functional. The service part of the company which is the most important part, was excellent. When I tried to call the keeper, I was unable to make the call go out on Whatsapp, but that could be a fault of my phone.

What's new

Fixed issue where current request wasn't visible after manual login.